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Terms and Conditions

This website is owned and operated by TA'MINI Lebanese Bakery. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors online ordering, contact information and bakery menu listings.By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

Who can use this website

In order to use our website and/or receive our services, you must be at least 18  years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Key commercial Terms offered to customers

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

Return and refund policy 

Food Errors

If you receive food that is different from your receipt, we sincerely apologise. Please call us on 020 3875 0865 as soon as you notice that there was an error. 

We may request a photograph showing the problem if it is something that can be seen by inspecting the Items. We will provide a refund or account credit in respect of the affected part of the item, and in respect of delivery if the whole order was affected, unless we have reasonable cause to believe that the problem was caused after delivery or pick up.

Prior to processing your refund or account credit, we may consider relevant factors including the details of the order, including your account history and speaking to the relevant team members.

Food Dissatisfaction

We bake everything daily with only the finest and freshest ingredients. We take great care and pride in all the dishes we make.

Please call us immediately if you receive unsatisfactory food caused by a dislike or objects in the food. We will need the food returned in the original container so we may investigate and deal with the issue.

We will prepare you a new food order. If you do not wish to receive a new
dish, we may provide a refund or account credit or we will refund you with a voucher only after we receive the food in the original container and have confirmed the error to the discretion of the manager on duty.

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